FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

What is The It Girl University?

The It Girl University is an online platform offering a curated selection of digital planners and eBooks. Our products are designed to empower women in business, helping them achieve their goals and succeed as entrepreneurs.e

How do I purchase digital planners and eBooks from your website?

To purchase our digital products, simply browse our online shop, select the items you wish to buy, and proceed to the checkout. Follow the instructions to complete your purchase securely.

Are your digital products compatible with my device?

Our digital planners and eBooks are designed to be compatible with a wide range of devices, including tablets, smartphones, and computers. They are usually available in PDF format, which can be viewed using free PDF reader apps like Adobe Acrobat Reader.

How do I access the digital products after purchase?

Upon completing your purchase, you will receive an email with download links for your digital products. Simply click on the links to download and save them to your device for easy access.er here

Can I share or resell the digital products I purchase?

No, our digital products are for personal use only and are non-transferable. You may not share, resell, or distribute them without our explicit written consent.

Do you offer refunds for digital products?

Due to the nature of digital products, all sales are final, and we do not offer refunds. We encourage you to carefully review product descriptions and features before making a purchase.

How can I contact your customer support team?

If you have any questions, concerns, or need assistance, please reach out to our customer support team at help@theitgirluniversity.com. We are here to assist you.

Do you offer discounts or promotions?

We occasionally offer discounts and promotions on our products. To stay updated on our latest offers, subscribe to our newsletter and follow us on social media platforms.

Is my personal information secure when making a purchase?

Yes, your privacy and security are important to us. We use secure payment gateways to process your transactions, and your personal information is handled in accordance with our Privacy Policy.wer here

How can I stay informed about new product releases and updates?

To stay informed about our latest product releases, updates, and educational content, subscribe to our newsletter. You can also follow us on social media for regular updates and inspiration.